Skills & Competencies for Traffic Supervisor

Traffic Supervisor job profile

JOB SUMMARY for Traffic Supervisor

Supervises employees who make deliveries to and from specified locations.

JOB RESPONSIBILITIES for Traffic Supervisor

Oversees transportation activities including route assignments, route delivery, and account processing. Schedules drivers and assigns routes to maximize productivity and ensure compliance with DOT regulations and company rules.

Traffic Supervisor SALARY RANGE

BASE 50%
$88,309
TOTAL 50%
$92,547
Job Level
M00
Job Code
MM18000120
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Traffic Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Traffic Supervisor skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Traffic Supervisor

1 Job Family Competencies – Operations Management
Proficiency Level -2
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
See 4 More Skill Behaviors
2 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends solutions to address complex safety-related issues impacting operations.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
See 4 More Skill Behaviors
3 Traffic Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Traffic Supervisor
Proficiency Level - 4
5 Competency for - Traffic Supervisor
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Traffic Supervisor

1 Core Competencies – Customer Focus
Proficiency Level -2
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Lists the benefits of having a customer-focused organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports the management in developing customer engagement processes.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses customer feedback to help management improve products and services.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the process of innovating the client service model and service standards.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes organizational activities that build rapport and cooperative relationships with customers.
See 4 More Skill Behaviors
2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
See 4 More Skill Behaviors
3 Traffic Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Traffic Supervisor
Proficiency Level - 4
5 Competency for - Traffic Supervisor
Proficiency Level - 5

Summary of Traffic Supervisor skills and competencies

There are 0 hard skills for Traffic Supervisor.
9 general skills for Traffic Supervisor, Operations Management, Safety Management, Delivery Management, etc.
8 soft skills for Traffic Supervisor, Customer Focus, Planning and Organizing, Leadership, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Supervisor, he or she needs to be proficient in Customer Focus, be proficient in Planning and Organizing, and be proficient in Leadership.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.